Branch Supervisor - Retail Operations Management

Are you a dynamic leader with a passion for driving retail excellence? Concerted Management Corporation is seeking a motivated Branch Supervisor to oversee daily operations in our Canggu, Bali location. In this pivotal role, you will ensure the best customer experience and drive sales growth by managing a team of 10-15 employees. This is a fantastic opportunity to lead a dynamic retail environment and make a significant impact on our business.

As a Branch Supervisor at Concerted Management Corporation, you will be responsible for overseeing daily operations, including inventory management, staff scheduling, and ensuring compliance with company policies. You will work closely with the regional manager to implement strategies that enhance customer satisfaction and drive sales. This role offers a competitive salary and the chance to grow within a well-established company.

📋 Tanggung Jawab Pekerjaan

• Oversee daily retail operations to ensure high levels of customer service and sales performance.
• Manage a team of 10-15 employees, providing guidance and support to achieve individual and team goals.
• Conduct regular inventory checks and manage stock levels using Shopify and Excel.
• Develop and implement staff training programs to enhance employee skills and performance.
• Monitor sales performance and provide regular reports to the regional manager.
• Ensure compliance with company policies, regulations, and industry standards.
• Collaborate with cross-functional teams to drive operational efficiency and customer satisfaction.
• Handle customer complaints and resolve issues promptly to maintain a positive shopping experience.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a supervisory or management role within the retail industry.
• Proven track record of driving sales growth and improving operational efficiency.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Proficiency in using retail management software such as Shopify and Excel.
• Knowledge of retail operations, including inventory management, staff scheduling, and customer service.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Certification in retail management or a similar relevant field is a plus.

🛠️ Keahlian

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